Shinning Alloy, Your Reliable Partner for Furnace Fixtures and Furnace Parts.
Q: What information do you need to create a quote?
A: If possible, please provide as much information as you can, here are the minimum details we need for an accurate quote:
Fixture size, Max. Working Temperature, Cooling Medium and Quantity.
Q: What is your standard lead time?
A: 2 weeks for wire mesh belts
For furnace fixtures and other furnace parts, the standard production time is 6-7 weeks. If you need the order urgently, we have a special team to handle the urgent orders.
Q: What is the minimum order quantity?
A: We have no MOQ. 1 pc is acceptable.
Q: What casting process do you use?
A: We produce furnace fixtures and most furnace parts by lost wax casting. Radiant tubes and furnace rollers are made by centrifugal casting, machining and welding.
Q: What are the payment terms?
A: 30% deposit, 70% 10 days after shipment after copy of shipping documents.
Q: What Incoterms do you work with?
A: We work shipping terms with FOB, CIF, DAP and DDP, it depends on your requirement.
Q: What is your nearest seaport and airport?
A: We are near Shanghai port and Pudong airport.
Q: Do you charge for the design work?
A: No, our design is free, even if you do not place the order with us, we are happy to provide our free consultation service.
Q: Do you have ISO certification?
A: Yes, we are certified by ISO 2005: 9001